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This managerial function concerns itself with anticipating the future and determining the best course of action to achieve organizational objectives.Organizing. Organizing is defined as the management function that blends human and material resources through the design of a formal structure of task and authority.Staffing. The staffing function concerns itself with recruiting, selecting, training, and assigning the right person to the right position within the organization.Directing. Guiding and motivating employees towards organizational objectives.Controlling. The final function of management is controlling wherein the organizations performance is evaluated to determine whether or not it is accomplishing it's objectives.



3 . What rating criteria are used to select a manager?
The six criteria are used to select a manager:
Leadership: The manager displays and promotes team development, facilitates training and continuously improves work processes. Sub-criteria: creates a vision, mission and goals for the unit; models leadership traits that empower others to exhibit leadership; facilitates continuous improvement; is consistent in communication and expectations of employees; encourages employee development.
Decision Making/Problem Solving: The manager displays and promotes good judgment and uses sound decision-making and problem-solving skills.Sub-criteria: develops awareness of problems through open communication; uses decision-making and problem solving tools effectively; encourages decision making at the most effective/efficient level; proactive in dealing with problems; makes decisions that are timely, reasonable, consistent, sound, effective and efficient; meets difficult issues directly, accepts responsibility for decisions.
Customer Service: The manager is aware of the current and future needs of customers, has developed programs to meet the needs and procedures to measure success in meeting those needs, and promotes quality customer service among employees.Sub-criteria: demonstrates good understanding of internal and external customer needs; has developed an effective customer feedback program; has developed a formal process for analyzing and using customer feedback to improve work processes; uses customer information for employee performance plans and review.


Communication: Uses effective communication skills to successfully influence organizational objectives such as creating a positive environment for overall communication and delivering information. Sub-criteria: delivers messages and receives feedback effectively; evaluates and works to improve the communication process; develops and gives formal and informal presentations to groups; understands benefits of and barriers to effective communication; uses facilitation skills in meetings to encourage creativity, find alternative solutions and reach consensus.
Culture and Climate, Ethics and Diversity: Creates and maintains a positive work culture and climate; demonstrates a strong work ethic; understands the benefits and challenges of a diverse workforce.Sub-criteria: creates change experiences for employees; develops team-oriented strategies for planned change; encourages internal customer participation to create work place norms that assure success; understands the ethical consequences of their management style; uses ethics in making decisions; encourages diversity in the unit's workforce.
Human Resources/Risk Management: Understands the need for successful human resource management and the chief sources of risk or liability for the agency.Sub-criteria: is effective in recruiting, selecting and staffing the unit; motivates individual and team performance through the effective use of performance planning and review, employee development and the use of reward systems; takes appropriate steps to address employee issues; understands the areas of liability and risk associated with the unit's operations; develops and implements policy and procedures that pertain to the legal liability and risk of the unit; develops realistic interventions to problems related to risk identification; promotes awareness of the risk of legal liability among staff.


4.How do business negotiations contribute to successful commercial exchanges?





5. What are the factors generaling damage to environment?

Drastic warming and sea level rise has been associated primarily with the developed countries heavy use of fossil fuels whose burning releases carbon dioxide , a greenhouse gas which spreads quite evenly in the global atmosphere. A second truly global environmental concern is the depletion of the stratospheric ozone layer, traceable to the unintended lofting of a class of chemicals used primarily for refrigeration, and also for fire retardation, aerosol propulsion, and cleaning. A third issue of global extent is the loss of diversity of plant and animal species, with particular emphasis on depletion in tropical forests and coastal marine regions where diversity is particularly rich. Biodiversity in coastal marine regions remains under great pressure as the result of increased population and development, associated changes in water quality, increased marine debris and pollution, and destruction of habitat, including mangrove forests, sea grasses, and coral reefs. Global forest cover, particulary in tropical regions has been altered by human action , agriculture , buidings and roads . The precipitation on forests and lakes of acid-producing residues--mainly in the form of industrially-released sulfur dioxide (SO2) and nitrogen oxides (NOx)-- SO2 emissions come primarily from electric power plants . NOx emissions, from automobiles as well as power plants, remain steady with some annual fluctuations. Emission, transport, and deposition of acid-producing emissions occur elsewhere, especially where fossil fuels are heavily used, although again, limited data weaken assessments of the problem. Another issue with regional (as well as international and local) implications is the storage and disposal of radioactive wastes: both from nuclear reactors making electricity and the production of military weapons.


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